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I never write a review, but our experience here today was horrible! My husband and I went here for dinner tonight. We were seated in a horrible location. It was the over flow location at the table behind the chef. We were rushed to order our food. We asked to change seats but were rudely told no because we had already ordered. When the soup and sald came to the table the waitress spilled the hot soup in my husband's lap. Then her response when we looked at her was " Oh! I thought it was salad". We had enough at this point and left. We have been here several times and have NEVER had such a horrible experience. We will not be back.
It was my first time eating here and after a long day of baseball it was delicious and fulfilling, so glad we were able to enjoy such good food and exciting entertainment. Will definitely return!!
Have been here many times but went back the other night and service was not great. The hibachi chef was really great! But the wait staff avoided our table and all eye contact. Multiple members of our party tried to flag down the waiters to get a drink refill and they never came back to our table.
Greasy tempura and stodgy rice. The miso soup wasn't bad but not great either. (I grew up in Japan)
I ordered my food on Door Dash and got the cheese wontons. I received crab wontons. When I called to ask for a refund on my money for ONLY the wontons I was met with excuses ("we mix the seafood and cheese, so no refund" AND "we don't update our website so we are not responsible for what is published there, no refund") then when I called that out, they said, "Well, you'll have to call Door Dash for a refund if you want one." I know that restaurants can refund Door Dash. They just don't want to. These folks are unprofessional, they don't want to take responsibility for their mistakes and they treat customers like trash. I'll never order from this place again. It was like 6 dollars, y'all and these folks REFUSED at every turn from the moment they answered the phone. Garbage service.