I gave this location a second chance thinking it was just a bad burger that made me sick the first time. I regret my decision.
The second time around was no better, I got super nauseous from the stale/bland “Papa Burger” I ordered. I decided on a large Root Beer thinking that couldn’t get messed up..... It was completely watered down.
Not to mention their employees didn’t know how to wear masks correctly.
So, I’ve lived in this area and Parker for 20+ years.. There are so many better places..
This place has failed time and time again.
amber watson
-
June 04, 2021
I couldn’t hear the person in the drive thru and they were rude. We left
Candace Morgan
-
September 26, 2020
Went in tonight to get a coney. The older lady who took our order was so so rude! She was very short with us. When we pulled to the window the coney dog was smashed into a hamburger box. The fries were cold, no condiments, just overall a terrible experience in both customer service and food. TERRIBLE!!!! When we asked to speak to the manager about the food quality and most importantly the terrible service he walked over and explained that she was his wife. Very very unprofessional. No new food was offered, no refund, no apology just the condiments we requested. Will never return.
Jeff Smith
-
September 25, 2020
Had to pull around front and wait 20 minutes for my food for 4 people, during lunch time, and was the only car in line, not exactly fast food.
Matt Taylor
-
May 22, 2020
Food was fresh and came quickly. Order was accurate.
Our Address
186 Metzler Dr, Castle Rock, CO 80104, USA
Claim Listing: A&W Restaurant
Please Login or Register an Account to Claim Listing
I gave this location a second chance thinking it was just a bad burger that made me sick the first time. I regret my decision. The second time around was no better, I got super nauseous from the stale/bland “Papa Burger” I ordered. I decided on a large Root Beer thinking that couldn’t get messed up..... It was completely watered down. Not to mention their employees didn’t know how to wear masks correctly. So, I’ve lived in this area and Parker for 20+ years.. There are so many better places.. This place has failed time and time again.
I couldn’t hear the person in the drive thru and they were rude. We left
Went in tonight to get a coney. The older lady who took our order was so so rude! She was very short with us. When we pulled to the window the coney dog was smashed into a hamburger box. The fries were cold, no condiments, just overall a terrible experience in both customer service and food. TERRIBLE!!!! When we asked to speak to the manager about the food quality and most importantly the terrible service he walked over and explained that she was his wife. Very very unprofessional. No new food was offered, no refund, no apology just the condiments we requested. Will never return.
Had to pull around front and wait 20 minutes for my food for 4 people, during lunch time, and was the only car in line, not exactly fast food.
Food was fresh and came quickly. Order was accurate.